FAQ

Discount Codes
Should you find yourself in the lucky situation of gaining a discount code. Simply enter the code into the designated box to receive the reduction on your purchase. Discount codes cannot be used through our subscription service.

Only one code can be used at a time.

Promotion:

If you’re interested in promoting the brand and receiving discounts and rewards feel free to send us an email at beardieboxuk@gmail.com we try to reply as quickly as possible but please be patient in the meantime. You can also message us through our Instagram @beardie.box 

Returns/Refunds Policy.

Due to COVID-19 we do not accept returns or refunds. However, if products have broken or damaged during delivery contact us through email. 

Delivery:

We try our best to get our orders out as quickly as possible, but please give us 1 business day to process your order then apply the following guidelines. Very occasionally these guidelines may differ due to reasons uncontrollable to us. Please feel free to get in touch with us through our email if you’re wondering where your order is. On the other hand occasionally orders can come faster than this! If you’re impressed with our deliveries, we’d love some feedback on Facebook. Due to Covid-19 these guidelines may differ due to backlog of post internationally. Apply the following guidelines